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About Our Products

All of our products are 100% handmade, which naturally means that subtle imperfections should be expected. That's what makes each piece unique - not mass produced by some machine.

Returns

Any discrepancies must be reported within 7 days from receipt of merchandise. No returns accepted without prior authorization. No returns will be authorized 14 days after delivery. Contact Us for a return authorization number. A 25% restocking charge may apply.

No returns accepted on dated or custom made products. If you have a question about the product, be sure to ask before you order.

Shipping cost is non-refundable.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, CNSpecialties.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. CNSpecialties.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, CNSpecialties.com shall immediately issue a credit to your credit card account in the amount of the charge.

Shipping

We can ship to just about anywhere in the world, with a few exceptions.

Shipping costs are estimated on an item by item basis, and are based on weight and price.

Shipping costs are NON-REFUNDABLE.

An additional $30 charge will apply to all shipments to locations other than the lower 48 United States.

International shipments are shipped on an "as is" basis and are non-refundable and non-returnable.


 

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